TERMS OF USE

These Terms and Conditions ("Terms and Conditions", “Terms”), together with any and all other documents referred to herein, set out the terms of use that apply to access and use of the content and services of the website located at https://kovadi.com/ (the “Website”, the “Site”) and under which you (“Users”, “You”) may use this Website. By accessing and/or using the Website you acknowledge that you have read, understood and agree that you are bound by these Terms. Use of Our Website is also governed by our Privacy Policy and our Cookies Policy. These policies are incorporated into these Terms and Conditions by this reference, constitute an integral part of these Terms and have been drafted in accordance with the applicable electronic commerce legislation and general principles of law.In addition, these Terms set, in a clear and comprehensible manner, the terms governing and regulating the relations of the Company with each visitor and/or customer in accordance with Law 2251/1994 on the “Protection of Consumers”, the Law 2472/1997 on the "Protection of Individuals with regard to the Processing of Personal Data",  Regulation (EU) 2016/679 (General Data Protection Regulation)and the International and European law on issues related to e-commerce (Directive 2000/31 / EC, Presidential Decree 131/2003, Presidential Decree  150/2001), as currently in force.When you visit our Website, you agree to abide by these Terms, including any additional notifications, access or use guidelines and policies referenced herein and/or are available on the Website. You must always act in good faith in accordance with the law and transactional ethics. You may not perform any changes and/or modifications to the Website, its content or services, and you may not act to the detriment of its integrity and operation. All Information and content found on the Website is intended for informational purposes only. If you have any questions with regards to our products, you may communicate with us at info@kovadi.com.
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I. WHO WE ARE
‍This Website is owned by the Greek company under the name “KALTSIDIS MARIA TOU ALEXANDER” (distinctive title: “MARIA KOVADI FINE JEWELLERY”), registered in Athens, Attica (3 Kornarou Str., P.C. 10563) with General Electronic Commercial Registry 174479903000 and Tax Registration Number 167570227, registered with the Tax Office of DOY A΄of Athens, e-mail address info@kovadi.com(the “Company”).

‍II. PRODUCTS
‍All products available on the Website are governed by these Terms and our Privacy Policy. Any kind of information relevant to any of those products, such as product availability and features, and any other relevant information is available on the products page.Accuracy of Information: We have made every effort to display as accurately as possible the characteristics of our products. However, to the extent permitted by applicable law, we cannot guarantee that the product descriptions, including colors, images and other content displayed on the Website are always accurate, complete, reliable, up to date or do not contain any material errors.

‍III. INTELLECTUAL AND INDUSTRIAL PROPERTY
‍Except for the specified exceptions (copyright of third parties associates and affiliates), all website content of https://kovadi.com/, including images, graphics, photographs, sketches, texts, services and all the files on this Website, are intellectual property, registered trademarks and service marks of the Company (KALTSIDIS MARIA TOU ALEXANDER) and protected by the relevant provisions of Greek law, European law and international conventions. Therefore, none of the above may be wholly or partially sold, copied, modified, reproduced, republished or "loaded", transmitted or distributed in any way.All other products or services mentioned in this Website and bear the marks of their respective organizations, companies, institutions, associations or manufacturers, are their intellectual and industrial property and therefore these bodies bear the responsibility.

‍IV. LIMITED LICENSES
‍We grant you a limited, freely irrevocable and non-exclusive license to access and make personal use of our website. This limited license does not include the right to:frame or utilize framing techniques to enclose the Website or any part thereof;modify or download the Website or Content (except caching or as necessary to view the Website);make any use of the Website or Content other than for personal use;create any derivative work based upon either the Website or Content;use any meta tags or any other "hidden text" utilizing our name or the trademarks or otherwise use the trademarks; oruse software robots, spiders, crawlers, or similar data gathering and extraction tools on the Website or to obtain data from users of the Website or take any other action that may impose an unreasonable burden or load on our infrastructure.Any unauthorized use by you of our Website terminates the limited licenses set forth in this section without prejudice to any other remedy provided by applicable law or these Terms.

‍V. DISCLAIMER OF WARRANTIES
‍Our Website and content are provided 'as is'. To the extent permitted by applicable law, the Company does not provide any warranty, either express or implied, that the content is integral, accurate, true, up-to-date, merchantable nor that it is non-infringing or appropriate for any use, application or purpose. You expressly accept that use of our Website is conducted at your sole risk and that you bear full responsibility for all expenses in case of any repairs that you may perform on your equipment to make use of the Website. Neither we nor our partners warrant that using the Website will be uninterrupted, timely, secure or error/virus-free or that any defects will be repaired. Neither we nor our partners express that the Website and its content is accurate, reliable, up to date, nor do we guarantee its quality, operation and appropriateness. In case you encounter any problems with our Website or the content available, you agree that the only remedy available is stopping its use.The cost of eventual corrections or services is undertaken by the user and in no event shall the Company be liable for such costs.

‍VI. NEWSLETTERS
‍The newsletters that the user of the services of https://kovadi.com/ receives upon registration on mailing lists are the intellectual property of KALTSIDIS MARIA TOU ALEXANDER and therefore are protected by the relevant provisions of the Greek legislation and international conventions. The Company reserves the right not to enter a person on mailing lists or of deleting them from them.

‍VII. PURCHASE POLICY
‍Orders inquiries through any kind of communication are subject to the Company's approval. The acceptance of the order by the Company is given by sending a relevant email. The Company reserves the right to refuse to process an order in case of unavailability or removal of the products.The information contained in this Website and these Terms of Use is not a sales proposal but a call for information. No contract will be deemed to have been concluded regarding any of the products unless your order has expressly been accepted by the Company.The price of each product is available upon request and includes VAT (24%). These prices concern products and quantities available in the Company's warehouse.The Company reserves the right to change, without notice, the items available, their prices, the shipping charges as well as the mode of operation of the Website and the order inquiries, while creating an e-shop as well. For this reason, it is recommended that you are informed of the terms of use thereof each time you use this Website.Placing a Product order is a binding purchase proposal for these Products in the total price at the time of placing the order; such a price includes VAT, packing and shipping costs, other applicable charges and any discounts you are entitled to as a visitor/customer. Your order is completed when the Company has accepted it by sending a relevant written confirmation, namely an email, to you at the email address you had provided when placing this order. Should you not receive a confirmation email for your order, please contact info@kovadi.com to request that your order be successfully completed.An order that has been registered and has not yet been delivered may be canceled (in whole or in part), within the time period between its submission and the notice of confirmation of its shipment. After this moment, it is not possible to cancel it. For any cancellation of an order (in whole or in part), you should send an e-mail to info@kovadi.com or call at +30 211 1995 525.

‍VIII. PAYMENT
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A. By bank transfer
‍You can transfer the amount required for your order in the following bank accounts of the Company within a period of five (5) business days from the date of placing your order. Otherwise, your order will be deemed as cancelled.The bank deposit slip must include as justification:Your full nameYour order number, which will be sent to you by email upon the completion of the ordering procedure.The bank accounts to which you can deposit the amount will be available upon request.
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‍B. By charging your credit card via Stripe's payments platform
‍The payment of your order can be safely carried out by credit, debit or prepaid Visa®, Mastercard®. [American Express®, Discover®, China UnionPay®, and JCB®]

‍C. By PayPal
‍By selecting the Paypal payment you will be transferred to the Paypal website (online secure trading system) where you can pay either with your credit/debit card or via your Paypal account. The PayPal payment procedure is fully automated. During this process, no personal information (including the credit card number) is stored in the Company's electronic system.

‍D. By cash payment
‍You have the option to pay your order by cash only if the price of the requested product does not exceed the amount of five hundred euros (500,00 €).

‍IX. SHIPPING Within Greece
‍Shipping takes place through courier service.Orders equal or over ………. € are shipped free of charge.For orders under ….. € shipping cost throughout Greece is set at ……….€.For items that weight over 2 kg, there may be an extra charge.The indicated prices include VAT.

‍Within Europe
‍Shipping takes place through courier service.The shipping cost is …….€.For items that weight over 2 kg, there may be an extra charge.For any other special shipment, prior communication takes place in order to inform you about the shipping options of the cooperating foreign courier companies and their costs.The indicated prices include VAT.

‍Outside Europe
‍Prior communication is necessary to inform you about the shipping options and their costs.In addition, shipping to countries outside Europe are subject to customs charges. These charges are extra to the shipping cost, are covered by the customer and differ from country to country. Thus, you are advised to contact your local customs office to guide you accordingly, so as not to be surprised by charges you are not prepared for.

‍X. RETURNS AND EXCHANGES
‍If you wish to return or exchange a product, kindly contact our company via phone at +30 211 1995 525 or via e-mail at info@kovadi.com.Returns and exchanges are accepted within 28 days from the date of receipt. To complete the return or exchange, all products should be in excellent condition and in no other state beyond their original. We will not accept products should the tag be removed. Returning goods should be carefully packed to avoid possible damages during shipping process.To initiate the returns process, please contact concierge@kovadi.com for assistance within 7 days from the day that you received the product. If you are buying a gift and you would like to arrange an extension of the returns period, we will be very happy to help, please contact concierge@kovadi.com.Returns will be at your own risk. It is your responsibility to ensure that the goods are insured when returned to us. You are obliged to keep all items delivered in your possession until you return them to us and to take all reasonable care of the goods while they are in your possession.We strongly recommend that you send your order back to us by recorded delivery. We cannot accept responsibility for parcels lost in transit.Bespoke items are non-refundable.The Company is unable to accept returns of engraved pieces. Returns postage is paid by the customer. The refund will be issued to the original payment method. We take upmost care to create perfectly made jewelry. However, in the unlikely event that there is a manufacturing fault, we can help to repair or change the item within a period of six months after delivery (bespoke items excluded). Please contact concierge@kovadi.com for help. Items that are damaged because of normal wear and tear are not considered to be faulty.All items returned as faulty will be inspected and any items deemed to be subject to fair wear and tear will not be accepted as faulty.Sales taxes and import duties (if such were incurred) will not be refunded.

‍XI. COMPANY POLICY ON PERSONAL DATA
‍The management and protection of the personal data you provide to us and our associates, to use the Website, shall be governed by these terms and the Privacy policy applied by the Company and its associates, the relevant provisions of Greek, as well as Community and international law on the protection of personal data.Your e-mail address or mobile phone number may, following your approval/consent, be used by the company to inform you about products, offers, promotion of new products, etc. and may be notified to other persons, natural or legal, solely for these purposes, processing, on behalf of the company, and shall not be further disclosed, except in the circumstances stipulated by law, nor be the product of a commercial transaction. In case you do not wish to receive informative e-mails or SMSs or messages via any available application for sending/receiving messages from the Company, you can contact us and state to us in writing at info@kovadi.com.

‍XII. COOKIES, PUSH NOTIFICATIONS, ANALYTICS
‍The Company can use cookies in order to provide visitors/customers with information, better services (order status, personal settings, etc.) and more efficient and direct order processing, to create personalized advertisements according to the interests and needs of the visitor / customer, as well as to compile anonymous reports and statistical analysis that contribute to the better understanding of the use of the Company Website and to its improvement.Technically essential Cookies are essential for the proper functioning of our Website, and they allow you to browse and use its functions. These Cookies do not identify you.Performance Cookies collect information about how you use our Website. These Cookies collect aggregated, anonymous information that does not identify any visitor. They are used solely to improve the performance of our Website.If you do not wish to use Cookies you can enable, disable or even completely delete them through the settings in your browser. However, you should know that if you choose to disable cookies, certain parts of the Website may not function well.

‍XIII. MISCELLANEOUS
‍If at any time any one or more clause, paragraph, subparagraph or any other part of these Terms is held to be, or becomes, void or otherwise unenforceable for any reason under any applicable law the same shall be deemed omitted and the validity and/or enforceability of the remaining provisions of these Terms shall not any way be affected or impaired thereby.There may be legal provisions in other areas of the Website, which are related to their use, and which, together with these terms and conditions, shall govern their use.The Company may unilaterally change these terms and conditions from time to time. Users are asked to consult their content as often as possible. The Company cannot be held liable for damage caused to users due to any change to the terms and conditions.Unless otherwise specified, the material on this Website/Application is displayed solely for the purposes of promotion of MARIA KOVADI FINE JEWELLERYproducts and services.

‍XIV. INDEMNIFICATION
‍You agree to indemnify, defend and hold our Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand made by any third-party due to the use of the Website on your part. You also agree to indemnify us for any loss or expense, including reasonable attorneys’ fees, due to the use on your part of software robots, spiders, crawlers or other data aggregators or mining tools or other actions to which you may proceed that may excessively burden our infrastructure.

‍XV. GOVERNING LAW - JURISTICTION
‍These Terms of Service, to which the Privacy Policy constitutes an integral part, and any future amendments or changes thereof shall be governed by and construed in accordance with the laws of Greece and any disputes concerning these Terms and Conditions and or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of Athens.

‍XVI. CHANGES TO TERMS AND CONDITIONS
‍You acknowledge and agree that these Terms, an integral part of which are the Privacy and Cookie Policies, are the sole and complete agreement between us with regards to the use of this Website by you.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our Website. Any changes will take force on the date that they are posted. Your continued use of or access to our Website following the posting of any changes to these Terms constitutes acceptance of those changes. We may revoke any rights granted with these Terms without prior notice. You must comply with any such revocation or notification, including termination of the use of the Website. We encourage you to check our Website periodically for changes.

‍XVII. CONTACT
‍You can contact us for any reason at:T: +30 211 1995 525E: info@kovadi.comAddress: Maria Kaltsidis, Kornarou 5, 10563 Athens, Greece